Removing Blocking

If a user performs certain actions, for example attempting to log in with an incorrect user name or password a specific number of times, User Management blocks their access to e-Dialog Precision Central applications.

To remove the block on the user:

1. View the list of users.
2. Click Remove Blocking.
3. Select the user(s) for whom you want to remove the block.
4. Click Clear.

To remove the block on an IP address:

1. Click the Bad IP tab.
2. Select the IP.
3. Click Clear.