Yankee Publishing - Barry Rogoff

Barry Rogoff
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Yankee Publishing

Customer Support
Yankee Publishing (YPI) is an independent media company that publishes Yankee magazine, the Old Farmer’s Almanac, New Hampshire Magazine, Family Tree Magazine and operates online stores. I was the customer support representative for The Old Farmer's Store, which sells thousands of items, and others. Covid caused massive supply chain and delivery issues during the holiday season. Many items were shipped without tracking numbers, which resulted in extremely frustrated and occasionally abusive customers who were nervous about undelivered Christmas presents. The phone literally never stopped ringing.

For a personal reference, please contact:

Alan Henning
E-Commerce Director
Yankee Publishing, Inc.
1121 Main Street Dublin, NH 03444
[email protected] | office 603-563-8118 x 187
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