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Trigger Manager 7.0 User's Guide » Creating an Insight Trigger
» Creating an Insight Builder Query
» Understanding Insight Builder Drop Zones
Understanding Insight Builder Drop ZonesWhen you drag a field to the Query Pane, you drag the count, as indicated in the area shaded red in the following figure:
You position the field in the Query Builder Window to specify the logical relationship between your initial criteria and any additional criteria. Tip: When you drag a count to the Query Builder Window, the area highlighted in the following figure indicates the type of Boolean relationship (AND or OR) you are creating.
Specifying an AND relationship An AND relationship indicates that both criteria must be true. To specify an AND relationship:
Specifying an OR relationship An OR relationship indicates that either criterion must be true. To specify an OR relationship between values of the same field:
To specify an OR relationship between different fields:
Specifying multiple relationships You can specify more complex relationships by creating statement blocks. Each block can specify multiple criteria. For example, you might want to find female customers from the U.S. or Canada, and male customers from Japan. The first statement block finds all customers from the U.S. or Canada who are female. The second statement block finds all customers who are from male from Japan. The following illustrates the two statement blocks:
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